If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 General Enquiries

All Enquiries

 Sales, Upgrades & Domains

If you have any pre/after sales, domain or account related questions please open a ticket to this department. Otherwise please login to select a hosting support department.


If you would like to speak to our billing team for payments, cancelled accounts or refunds please open a ticket to this department.

 Hosting Support

If you require support for any of your hosting services with us please use this department.

 Management team

Have a question you want to go straight to one of the directors or managers or want to report a major issue at Host Media then ask here.


If you have any server abuse reports please use this department to report them.